Cookie Policy

1. Overview

TelcoSec Research uses cookies and similar tracking technologies to ensure the integrity, security, and performance of our research platform. This policy explains how we utilize these technologies to provide a high-fidelity experience for our researchers.

2. Essential Cookies

These cookies are strictly necessary for the operation of the platform. They enable core functionality such as:

• Authentication: Provided via Auth0 to maintain secure session state.
• Security: Protecting your data and preventing unauthorized access to research modules.
• Load Balancing: Ensuring stable traffic distribution across our global infrastructure.

3. Analytics Cookies

Only set if you accept them via the cookie consent banner. Used to understand how researchers interact with the platform, exclusively to optimize performance and content relevance.

• Google Analytics: Anonymized usage patterns and traffic sources.
• Microsoft Clarity: Session diagnostics to resolve UI/UX friction in technical modules.
• HubSpot: Identifies logged-in users across sessions for support and CRM purposes.

4. Advertising Cookies

Only set if you accept them via the cookie consent banner. Used to measure the performance of our ad campaigns and avoid showing you ads for something you've already purchased.

• Meta Pixel: Facebook/Instagram ad conversion tracking.
• LinkedIn Insight Tag: LinkedIn ad conversion tracking.

5. Managing Preferences

You can accept or decline analytics/advertising cookies from the consent banner shown on your first visit. Declining only affects the optional cookies above - essential cookies (Auth0 session/authentication) are always active, since disabling them would prevent access to the authenticated dashboard and academy modules. To change your choice, clear the telcosec_consent cookie in your browser settings and reload the page to see the banner again.